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Water Wise Survey Program

Thank you for your interest in the Water Wise Survey Program!

The program has gone through a makeover and we are now offering a two-part program including the Water Wise Outdoor Survey and the Do-it-Yourself Water Wise Indoor Survey:


During this free outdoor irrigation survey offered to single family and small multi-family sites (under ½ acre) in Santa Clara County, a trained irrigation professional will complete a comprehensive evaluation of your irrigator system. During the survey, the technician will:

    · Evaluate the efficiency of your irrigation system, noting and flagging problems,

    · Provide you with a personalized irrigation schedule, if appropriate,

    · Make recommendations for repairs, replacements, and upgrades,

    · Send you a detailed written report after the survey is complete,

    · Pre-inspect the site for the Landscape Rebate Program, if applicable.

This is a great time to evaluate your irrigation system and make changes before you turn the system back on this spring. On average, about half of the water used on residential sites goes to the landscape, so having your irrigation system in top shape can help you reduce your water use drastically. The site must have at least one valve operated irrigation zone in order to sign up. Homes that only use a hose or portable sprinkler to irrigate the landscape will not be eligible.

To schedule an inspection, please call our water conservation hotline at (408) 630-2554 or click here.

San Jose Water Company customers should request a Water Audit by calling (408) 279-7900.


Customers will be able to request a Do-it-Yourself kit to evaluate your indoor water use that includes a flow rate bag for testing shower and sink flow rates and dye tablets to test toilets for leaks. Included in the kit will be a step-by-step guide to evaluating your own water use, including:

    · Meter leak test

    · Toilet leak test

    · Sink/Shower flow rates

    · General indoor leak information

The booklet will also include space to record your results and a form to fill out to request free conservation items, such as a toilet flapper or low flow showerhead/sink aerator. An online video will also be available on our website that demonstrates how to do the self-guided indoor water use evaluation.

To request a DIY Water Wise Indoor Kit, please call our water conservation hotline at (408) 630-2554 or click here.

For other resources that may help you use less water, please see below:

QUESTIONS? Call the Water Conservation Hotline at (408) 630-2554 or email us at