1. SMS Consent Communication:
Mobile opt in, SMS consent or numbers for the purpose of SMS are NOT shared with any third parties
2. Types of SMS Communications:
If you have consented to receive text messages from Valley Water, you may receive messages related to the following:
- General Information
3. Message Frequency:
Message frequency may vary depending on the type of communication. You may receive up to 1 messages per week depending on your engagement.
4. Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5. Opt-In Method:
You may opt-in to receive SMS messages from Valley Water in the following way :
- Verbally, during a conversation
6. Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7. Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at 408-265-2600 or by visiting our website
Additional Options:
- If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
8. Standard Messaging Disclosures:
- Message and data rates may apply.
- You can opt-out at any time by texting "STOP."
- For assistance, reply with the word "HELP" or contact Valley Water directly at 408-265-2600
- To learn more, visit our Privacy Policy and terms and conditions page
- Message frequency may vary.