Water Rate Assistance Program

The Water Rate Assistance Program (WRAP) was established by Valley Water in 2021 to help income-eligible households maintain access to essential water services. Through a trusted partnership with Sacred Heart Community Service, Valley Water provides direct financial assistance to eligible residents struggling to pay their water bills. Qualified households may receive up to $1,000 toward current or past-due water charges. Funds are paid directly to the customer’s water provider to prevent service disconnections and maintain access to safe, clean drinking water.  

For more information on eligibility, application assistance, or payments, please contact Sacred Heart Community Service at:

1381 S. First Street, San José, CA 95110
Monday - Thursday 9 a.m. - 4 p.m. 
Friday, 9 a.m. - 12 p.m.
(408) 916-5014
[email protected]

For more information on the history or funding of WRAP, please contact Valley Water at (408) 630-3987 or [email protected].