Alert 11/16/21 | 5:01 PM: Santa Clara County remains in a drought emergency, despite the rain. Learn more
FYI 11/29/21 | 3:08 PM: Mobile COVID-19 testing bus at Valley Water will be available on Wednesdays through the end of the year. Learn more
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Contact Us


Our main telephone number is 408-265-2600

Contact Valley Water staff directly with a request, question, complaint or compliment via Access Valley Water.

Directions to the Valley Water offices

(NOTE: Valley Water offices are closed New Year’s Day, Martin Luther King’s Birthday, Presidents' Day, Cesar Chavez Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veteran’s Day, Thanksgiving Day, Friday after Thanksgiving, Christmas Day)

FAX: 1 (408) 266-0271

  • If you know the four-digit extension of the person or office you would like to reach, you can dial 408-630-XXXX
  • Information on making a Public Records Request
  • If you see someone dumping anything into a creek or river, please call 888-510-5151


All correspondence and packages should be sent to the appropriate mailing addresses below:

USPS mailing address:
Santa Clara Valley Water District
5750 Almaden Expressway
San Jose, CA 95118-3686

Express mailing address*:
Santa Clara Valley Water District
Winfield Warehouse
5905 Winfield Blvd.
San Jose, CA 95123-2428 

Vendor Invoices or Accounts Payable:
Santa Clara Valley Water District
PO Box 20670
San Jose, CA 95160-0670

Accounts Receivable/ Payments:
Santa Clara Valley Water District
PO Box 20130
San Jose, CA 95160-0130 

* Please note - FEDEX, UPS, DHL , CA Overnight, Golden State Overnight and OnTrac packages should be sent to the express mailing address


  • Water Conservation information and programs: 408-630-2554
  • Pollution Hotline (24 hours): 888-510-5151
  • Recruitment office - during business hours (7 a.m. to noon, 1 - 5 p.m.): 408-630-2260
  • Parcel Tax Senior Exemption questions: 408-630-2810
  • Contract Administration System (CAS): 408-630-2992
  • Construction Administration Plan Room (questions regarding bids, plans and specifications):  408-630-3088
  • Well Permits/Inspections: 408-630-2660
  • Water Production Statements: 408-630-2770
  • Purchasing and procurement questions: 408-630-2888
  • Payment Hotline: 408-630-2270
  • Watershed Field Maintenance: 408-630-2378