Enterprise Systems

The following is an inventory of enterprise systems used by Santa Clara Valley Water District. We post this list in compliance with SB 272 (2015).

Current system vendor	Current system product	A brief statement of the system's purpose	A general description of categories or types of data	The department that serves as the system's primary custodian	How frequently system data is collected	How frequently system data is updated
Salesforce	Access Valley Water	Customer Relationship Management (CRM).	customers	Communications Unit	Daily	Daily
Esri	ArcGIS	Geographic Information Systems (GIS).	assets	Software Services	As Needed	As Needed
Developed by Third-Party	Automated Local Evaluation in Real Time (ALERT)	Radio stream, precipitation, and reservoir gage data.	data collection	Hydrology, Hydraulics and Geomorphology Unit	Daily	Daily
Vena Solutions	Budget Tool	Used for tracking budget information for projects.	financial	Budget and Financial Analyses Unit	As Needed	As Needed
Developed In-House	Community Project Review Unit System (CPRU)	Documents related to the District's Water Resources Protection Ordinance.	customers	Community Project Review Unit	As Needed	As Needed
Droplet Technologies	DropLet	Tracks water rebate data	customers, financial	Water Conservation	As Needed	As Needed
Open source	Drupal	Content Management System (CMS) for District's internal and external web sites	information for staff	Software Services	As Needed	As Needed
Developed In-House	Ecological Monitoring Information Management System (EM-IMS)	Ecological data.	data collection	Watersheds Division	As Needed	As Needed
Developed In-House	Engineering Drawings System (EDCAT)	Catalog of engineering drawings, maps, and other oversize graphical documents.	assets	Records and Library Unit	As Needed	As Needed
Granicus	Legistar and iLegislate Legislative Management Systems	Board information.	Board records	Clerk of the Board	As Needed	As Needed
IBM	Maximo	Asset and work management.	assets	Software Services	Daily	Daily
Crestline Software	MuniBilling	Billing program for well fees	customers	Water Revenue	As Needed	As Needed
NeoGov	NeoGov Insight	Job information.	customers	Employee Benefits and Recruitment Unit	As Needed	As Needed
Infor	Infor CloudSuite	Enterprise Resource Planning	financial, human resources	Software Services	Daily	Daily
Developed In-House	Photo Library	Watershed inspection photos and information.	assets	Watersheds Division	As Needed	As Needed
Extensis	Portfolio	Catalogs and indexes digital and non-digital photographs.	assets	Records and Library Unit	As Needed	As Needed
Questys Solutions	Questys	Document repository for all Clerk of the Board-related documents.	process	Clerk of the Board	As Needed	As Needed
Developed In-House	Real Estate Services Unit Database (RESUDB)	District's property transactions.	assets	Real Estate Services Unit	As Needed	As Needed
Cuadra	SKCL (STAR Knowledge Center for Libraries)	Hardcopy and electronic reports and other information	assets	Records and Library Unit	As Needed	As Needed
Cuadra	STAR/RIMS	Hardcopy records	assets	Records and Library Unit	As Needed	As Needed
Developed In-House	Stream Maintenance Program System (SMP 1)	A regulatory compliance system that generates reports on proposed and completed work.	assets	Stream Maintenance Program Unit	As Needed	As Needed
Developed In-House	Treated Water Revenue (WRENDB)	Automates treated water monthly billing process.	financial	Revenue Management	As Needed	As Needed
Developed In-House	Vertical Control Network	Descriptions of all county elevation points.	data collection	Land Surveying and Mapping Unit	As Needed	As Needed
Developed In-House	Water Conservation Database (WCDB)	Track rebate applications.	financial	Water Supply Planning and Conservation Unit	As Needed	As Needed
Developed In-House	Watershed Revenue Appraisal System (WRAS)	Parcel information used for tax revenue collection.	financial	Revenue Management	As Needed	As Needed
Developed In-House	Water Supply Database (WSPDB)	Water production and consumption	data collection	Water Supply Planning and Conservation Unit; Surface Water and Raw Water Unit. Revenue Management	As Needed	As Needed
Hyland	OnBase	Document Management	document management	Information Technology Division	As Needed	As Needed
Asana	Asana	Project Management	document management	Information Technology Division	As Needed	As Needed
Microsoft	365 Suite	Document Management, Email , Calendar, Communications	document management	Information Technology Division	Daily	Daily
Egnyte	Egnyte	Document Management	document management	Information Technology Division	As Needed	As Needed
PlanetBids	PlanetBids	Public Bidding and Contract Development	process	Contracts & Procurement	As Needed	As Needed
MHC	Document Express	Document Management	document management	Information Technology Division	Daily	Daily
SystemMates	ProjectMates	Project Management Information System	document management, process	Capital Program Planning & Analysis Unit	As Needed	As Needed
Cityworks	Cityworks	Water production and consumption	assets, customer information	Wells and Water Production and Groundwater Units	As Needed	As Needed
iTron	iTron Cloud	Water production and consumption, meter information	process	Wells and Water Production and Groundwater Units	As Needed	As Needed
VEMO	VEMO	Workforce planning tool	internal staff	Used for workforce planning and analytics	As Needed	As Needed