Skip to main content
  • Permits and District Business
  • Valley Water Websites

Home

Main navigation

    • Permits and District Business
    • Valley Water Websites
  • For Residents
    Highlights
    Access Valley Water
    Easily send requests, reports or feedback directly to helpful district staff.
    Rebates & Surveys
    Programs and rebates helping you save water and money.
    Water Conservation
    Learn the best ways to save water indoors and outdoors.
    Find My Water Retailer
    Find your local retailer who provides water service directly to your home.
    Emergency & Planning
    Flood Emergency Action Plans
    Local Hazard Mitigation Plan
    Get Flood Ready
    Preparation for Extended Power Outages
    Alert System Real Time Data
    Levee Safety
    Save Water & Money
    Rebates & Surveys
    Watersavings.org
    Current Water Charges
    Water Savings Videos
    Indoor Conservation
    Outdoor Conservation
    Projects & Plans
    Projects In Your Neighbourhood
    Creek & River Projects
    Dam & Reservoir Projects
    Grants and Environmental Protection
    Infrastructure Improvement Projects
    Climate Change Action Plan
    Safe, Clean Water and Natural Flood Protection Program
    Studies and Reports
    Hydraulic Model Data (HEC)
    Stream Maintenance Program
  • Your Water
    Highlights
    Current Water Charges
    Find the current adopted water charges for private well owners, agricultural and wholesale customers by zone.
    Popular Documents and Data
    Find frequently requested Valley Water documents, reports, and data in one place.
    Water Quality
    Learn how we ensure Santa Clara County has access to safe, clean water.
    Water Supply Master Plan
    Learn how we plan for future water needs and manage supplies during droughts and changing conditions.
    Water Sources
    Groundwater
    Imported Water
    Local Dams and Reservoirs
    Recycled and Purified Water
    Where your water comes from
    Information & Resources
    GIS Data
    Glossary of Water Terms
    District Library
    Popular Documents and Data
    Local Dams and Reservoirs
    Water Planning
    Water Supply Master Plan
    Water Supply Planning
    Water Treatment
    Water Treatment Plants
    Water Quality
  • Learning Center
    Highlights
    Grants & Partnerships
    Find out how to apply for grants and partner with Valley Water on local water and environmental projects.
    Water Education Programs
    Our program offers assemblies, in-person and virtual lessons and field trips.
    Volunteer & Engage
    Help support our cleanup efforts in Santa Clara County.
    Public Tours
    Discover Valley Water's safe & sustainable water solutions through free public tours.
    Learning & Exploration
    Next Gen Career Pathways Program
    Water Education programs and Events
    Water 101 Academy
    Public Tours
    Local Dams and Reservoirs
    Volunteer Engagement
    Volunteer and Engage
    Valley Water Youth Commission
    Adopt a Creek
    Grants & Partnerships
    Public Art
    Environmental Science & Conservation
    Healthy Creeks and Ecosystems
    Watersheds of Santa Clara Valley
    The Water Treatment Process
    Aerial Drone Pilot Program
  • News & Events
    Highlights
    Valley Water News
    Learn more about the latest headlines and announcements from around the district.
    Events
    Find district events happening on variety of topics.
    Videos
    Stay up to date with the latest videos from the district.
    Public Records
    Public Records feature many commonly requested documents and data sets.
    Recent News
    Image
    Banner showing a reservoir at sunset with the headline “Protect Our Reservoirs.” It warns that golden mussels threaten local recreation and urges boaters and anglers to “Clean. Drain. Dry.” Icons show prohibited wet live bait (fish, crayfish, mussels) and steps to stop the spread: remove plants, drain water, and wipe down equipment. Footer includes ValleyWater.org/GoldenMussels and logos for Santa Clara County Parks and Valley Water.
    April 3, 2026
    Golden mussels in California: What Santa Clara County needs to know

    California’s water infrastructure is facing a new threat—one that’s tiny, invasive, and alarmingly fast-spreading. Golden mussels, native to Asia, were first detected in the Delta in 2024 and have spread to several California waterbodies hydrologically connected to the Sacramento-San Joaquin Delta, including San Luis Reservoir. These invaders pose a serious risk to water delivery systems across the state, including those serving Santa Clara County.

    Why golden mussels are a threat

    Read More
    Image
    Youth Commission video contest banner
    March 27, 2026
    Calling young creators: Inspire water conservation in our Every Drop Counts video contest

    By the Valley Water Youth Commission 

    How would you inspire your community to save water in just 60 seconds? That’s the challenge for middle and high school students in our Every Drop Counts Video Contest. 

    We are hosting our first-ever video contest for middle and high school students, and the theme is water conservation. Students are invited to grab the mic, show off their creativity, and inspire their community to protect one of our most important resources, water! 

    Read More
    Image
    Valley Water sign
    March 25, 2026
    Statement From Valley Water Board Chair Tony Estremera regarding César Chávez Day

    The annual César Chávez Day has long represented more than the life of one person. It is a moment to recognize the broader fight for dignity, fair treatment, and the rights of farmworkers and working people whose labor sustains our communities.

    Read More
  • About Valley Water
    Highlights
    Mission, Vision and Values
    Learn about our core mission, vision for the future, and the values that guide us.
    Board of Directors
    Meet the board members who provide leadership and oversight for Valley Water.
    Finance/Budget
    Access financial information, budgets, and fiscal reports for transparency.
    Committees
    Explore our various committees and their roles in district governance.
    Careers
    Explore our current job openings and benefits.
    Leadership
    Board of Directors
    Board Meetings Agendas & Minutes
    Committees
    Redistricting
    Board Governance Policies
    Accountability
    Public Records
    Lobbyist Ordinance
    Grand Jury Reports
    Enterprise Systems
    Information & Resources
    Finance/Budget
    Capital Improvement Program
    Public Facilities Financing Corporation
    Community Engagement
    Renewed Safe, Clean Water & Natural Flood Protection: Independent Monitoring Committee
    Committees
    Community Partnering Sponsorship Program
  • Services and Support
Loading…

Breadcrumb

  1. Home
  2. Learning Center
  3. The Water Treatment Process

The Water Treatment Process

Share on FacebookShare on TwitterMore share options
Content
Image
illustration of the water treatment process

Valley Water operates three drinking water treatment plants, Rinconada, Santa Teresa or Penitencia, to provide Silicon Valley with safe, clean, reliable water.

Much of our water comes to us from the Sacramento-San Joaquin Delta and our local reservoirs.

The three water treatment plants transform the untreated source water into clean drinking water via a complex treatment process consisting of clarification, filtration, and disinfection steps.

Clarification
The first thing we do is remove the solid particles in the water -- mostly silt mixed in during the water's long journey from the Sierra-Nevada mountains to one of our water treatment plants.
 

As the silty water first enters our water treatment plants, we add chemicals like aluminum sulfate and polymers to the water. This process is called coagulation. As the water then travels through the plants, large mixers are used to blend the chemical and silt together to form heavy solid particles in the flocculation process. The particles then gradually sink to the bottom of the sedimentation basin, while the clarified water, free of solids, overflows and proceeds to the next treatment step. Rakes slowly rotate along the bottom of the sedimentation basin. They scrape the settled sludge at the bottom into a collection channel that removes the sludge out of the basin.

Ozone disinfection
Following major upgrades in 2006, ozone was added at Penitencia and Santa Teresa Water Treatment Plants. Ozone is a powerful disinfectant that minimizes harmful disinfection byproducts and removes unpleasant tastes and odors.

The first step in ozone disinfection is to generate ozone gas. Liquid oxygen is transported to the plant and stored for use. It is then vaporized into oxygen gas. When electric currents are applied to a flow of oxygen gas, some oxygen molecules (O2) are split and bond to other oxygen molecules to form ozone molecules (O3).

Next, water that has completed the sedimentation process is conveyed into the ozone contactor basins. Ozone is bubbled up through the water. Typically, the water spends 15 minutes in this system, traveling up and down a series of reaction cells to maximize the contact with the ozone gas.

Ozonated water then moves on through the pipes to the next step, filtration.

Meanwhile, the ozone that was used in the process is converted back into harmless oxygen and released into the atmosphere.

Filtration
Next, the water is filtered to remove microscopic particles.

Rinconada and Penitencia Water Treatment Plants both use filters with anthracite coal and sand. Santa Teresa Water Treatment Plant uses filters with granular activated carbon and sand.  One of the advantages of granular activated carbon (GAC) is that aside from trapping tiny particles, it also removes chemical compounds that affect the water’s taste and odor.

 As the water seeps down the layers of sand and coal, tiny particles as small as one micron are removed from the water.

These filters are periodically washed to remove the microscopic particles adsorbed onto the filter media during normal operation. This involves taking the filter offline, draining, air scouring, and backwashing the filters. The wash uses air to agitate the filter beds and scour the trapped particles into the water and uses water to flush out the particles. After the filter has been cleaned, it is then refilled with water and put back on-line.

The backwash water flows into the recovery ponds where the solids in the washwater settle out and the water is pumped back to the beginning of the process to be treated again. At the Santa Teresa plant, the waste backwash water enters a mini-treatment plant to pre-clean it before it is pumped back to the starting point again. This will further reduce the possibility of parasites like giardia and cryptosporidium cycling back to the main treatment process.

 At the Rinconada plant, the waste backwash water is conveyed to the Washwater Recovery Facility for settling and decanting, with clarified washwater returned to the raw water inlet pipe. At the Penitencia plant, washwater is decanted in recovery ponds prior to returning to the main treatment process. A more robust facility for clarifying the washwater is currently in design and will be constructed in the future.

Final disinfection
The filtered water goes through one last step, secondary disinfection, to provide continuous disinfection when it is delivered to water users. Our treatment plants use chlorine and chloramine to kill any bacteria or viruses that may be present in the pipes from our plant to your tap. Chloramine is a combined chlorine and ammonia compound used to disinfect potable water.

Chlorine was first successfully used as a disinfectant for water in 1908. Chlorine disinfection has just about eliminated water-borne diseases such as cholera and typhoid in the United States.  Advancements in water treatment science have reached a point where the detection and control of water contaminants have minimized health risks to almost negligible levels.

After the water is treated, it flows through the pipelines all across the Santa Clara Valley. Your water retailer takes it from there and distributes the water to homes and businesses.

Footer Top

  • Valley Water Logo
  • Report an Issue
  • Contact Us
  • Services & Support
  • Join our Newsletter
  • Valley Water Logo
  • Join our Newsletter
  • Report an Issue
  • Contact Us
  • Services & Support

Footer

  • For Residents
    • Water Charges
    • Grants and Rebates
    • Water Conservation
    • Projects and Plans
    • Outdoor Survey
    • Watersavings.org
    • Water Quality
    • Water Supply Planning
  • In an Emergency
    • Get Flood Ready
    • Levee Safety
    • Dam Safety Program
    • Flood Emergency Action Plan
    • Local Hazard Mitigation Area
    • Climate Change Action Plan
  • Data & Resources
    • GIS Data
    • Popular Documents
    • HEC-2 Data Library
    • Surface Water Data Portal
    • Water Sensor ALERT
    • Find My Water Retailer
  • About Valley Water
    • Finance & Budget
    • Board of Directors
    • Board Meetings & Agendas
    • Committees
    • Board Governance Policies
    • Careers
    • Internships
  • In the District
    • Permits
    • Report a Problem
    • Contact Us
    • Purchasing and Contracts
    • Construction Administration
    • Business Resources
  • Learning Center
    • Water 101 Academy
    • Public Tours
    • Adopt a Creek
Santa Clara Valley Water District 2026
Pollution Hotline 888-510-5151
Phone: 408-265-2600