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Water Conservation Programs

COVID-19 Program Notice

As part of our public safety response to novel coronavirus (COVID-19), Valley Water is asking staff to telework. Valley Water’s priority is to maintain the health and safety of our workforce and community.

Applications for Water Conservation Programs are still being accepted; however, no on-site inspections will occur while the Regional Stay At Home Order is active.  Valley Water staff will work directly with applicants to complete the application process. Projects should not be started until an official Notice to Proceed is issued. 

You can contact staff regarding the following:

When you reach our voicemail, please leave a detailed message including your name, phone number, address, and any additional information, such as your rebate number, that can best help us assist you. We encourage electronic submittals of rebate applications, survey requests, or reporting water waste.

Please allow extra time for processing your requests. Additional water-saving resources can be found at or through our Water Saving Video series. Thank you for your patience and for remembering that we are all in this together.



For additional resources on conserving water, preventing pollution, promoting healthy soils, and other events in the Bay Area, check out South Bay Green Gardens.

Summary of Water Conservation Rebates and Free Services

Need somewhere to start? Check out this summary of all we have to offer! Available to download or in print in English, Spanish, Chinese, and Vietnamese. Contact us for copies. 

To learn what else Valley Water is up to, check out Valley Water News.


Call the Water Conservation Hotline at (408) 630-2554 or email us at [email protected].