Alert 6/10/22 | 11:57 AM: Valley Water to enforce restrictions on outdoor watering. Learn more
FYI 4/20/22 | 3:18 PM: Valley Water’s main buildings are now open to members of the public. Learn more
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COVID-19 Program Notice


Valley Water continues to accept applications for Water Conservation Programs during the COVID-19 pandemic, though our office remains closed. 

Application submittals

Our staff is working directly with applicants to complete the application process. Projects should not be started until an official Notice to Proceed is issued. 

Electronic submittals are encouraged for rebate applications, survey requests, or reporting water waste. Please allow extra time to process requests. 

Onsite visits

Valley Water wants to ensure everyone’s health and safety is a priority during these difficult times.

During any onsite visits, such as Water Wise Outdoor Surveys or rebate program inspections, we require everyone practice all safety guidelines implemented by Santa Clara County and CDC. This includes all parties wearing face masks and maintaining a minimum of 6 feet social distance while communicating with the inspector during the survey. We will be unable to perform the site visit if these guidelines are not followed.

Contact information

Rebate projects, request water-saving equipment, or to inquire about saving water in your home and landscaping

Schedule a Water Wise Outdoor Survey 

Report water waste

Voicemail messages

If you choose to call, please leave a detailed message on our voicemail, including your:

  • Name
  • Phone number
  • Address
  • Additional information, such as your rebate number, to help us best assist you.

Additional resources

Find more water-saving resources at or through our Water Saving Video series.