Pollution Hotline

If you see a substance polluting a creek, pond or reservoir, call anytime:

1-888-510-5151

You can also report these activities through the Access Valley Water customer service portal at: bit.ly/avw-scvwd.

The pollution hotline should be used to report the presence of hazardous and non-hazardous pollutants that acutely impact or threaten district-owned surface waters.

1. The caller will be greeted by an automated message and asked to record information about the incident
2. The hotline will then notify a district responder to make a return call to the reporting party and assess the information
3. If the situation warrants, district staff will investigate further or refer the incident for timely response